HIDRO ORFÃO

Quality Policy

The Quality Policy of Hidro Orfão – Hydraulic Solutions Lda. is based on its Vision, Mission, and Values. It is guided by the satisfaction of the expectations of its customers, suppliers, and employees, with the goal of being recognized by them as the market Reference.

At Hidro Orfão, the pursuit of this Policy is based on the following principles:

Commit to Quality by creating and maintaining a Quality Management System that ensures compliance with the requirements of the ISO 9001:2015 standard and that allows for the systematization of a set of simple and effective rules, easily achievable by all employees;

Promote the well-being of its employees and their personal and professional development, providing them with the training and resources necessary for the proper execution of their tasks;

Promover a motivação e o envolvimento de todos os colaboradores da empresa no processo do sistema de gestão;

Encourage among the company's employees the capacity for initiative, teamwork, and technical competence, in service of a continuous improvement process for the services provided;

Invest in process rationalization methodologies and focus on new technologies and better operational techniques that allow for the optimization of task execution and more efficient use of resources, adapting the tools provided to all;

Continuously aim to increase competitiveness, ensuring ongoing adaptation to the evolution of the markets in which it operates or intends to operate in the future;

Strengthen relationships with its customers and suppliers to better understand and meet their current and future needs and expectations, ensuring their full satisfaction and the fulfillment of established commitments and agreements;

Fully comply with all applicable legal and regulatory requirements and observe general Occupational Health and Safety requirements;

Promote environmental awareness among all employees and partners;

The ultimate goal of this Quality Management System is to ensure that the versatility and quality of the services provided guarantee that Hidro Orfão is the right partner in the development of innovative solutions.

Leiria, May 3, 2016

Jaime Órfão
The Management

Quality Policy – P1 M1 – v1.0