HIDRO ORFÃO

Privacy Policy

Data Protection and Privacy Policy

The use of this website is subject to the Privacy Policy outlined below and complies with the General Data Protection Regulation (GDPR), which governs and ensures the legal processing of personal data of its users. Our Privacy Policy may be subject to changes, so it is recommended to review the respective terms with each use.

Our Policy

Hidro Orfão is committed to respecting the confidentiality and the right of its users to be informed about the collection and processing of personal data.

Hidro Orfão guarantees that the processing of its users' personal data is carried out in accordance with Portuguese law and the principles of legality, transparency, and integrity. As the data controller, it ensures compliance with these principles.

Hidro Orfão is committed to collecting only the data strictly necessary, not exceeding the original purpose for which it was collected, and retaining this data only for the period necessary to provide the service. In this regard, this operation includes sharing information (name, address, and phone number) with our employees so they can complete the order shipment. All Hidro Orfão employees are bound by a confidentiality obligation regarding the data they have access to in the course of their duties, and they are informed of the importance of complying with the legal duty of confidentiality and the responsibility for fulfilling this obligation.

Personal Data Processing

Your personal data is collected and processed by Hidro Orfão solely for purposes directly related to the use of this website, its services, and the purchase of products. Therefore, your personal data may also be used for other processing operations that are within the scope of these uses.

Disclosure of Personal Data

Your personal data may be disclosed to third parties providing specific services, such as external entities contracted by Hidro Orfão. Any disclosure will be made without exceeding the purpose for which your personal data was collected and subsequently processed. Additionally, your personal data may be disclosed to third parties for:

– Comply with applicable laws;

– Respond to judicial and governmental inquiries;

– Comply with valid legal processes;

– Protect the rights or property of Hidro Orfão.

Above all, your personal data will not be disclosed to third parties without your knowledge or consent, when required by law, except in cases provided for in this document.

Use of Cookies

Hidro Orfão uses automated data collection systems such as cookies. A cookie is a device transmitted to a user's hard drive that allows the collection of specific information, including, when available, the IP address, operating system, web browser, and system administration. This is statistical information about how the user navigates our website. Only Hidro Orfão has access to the information collected by cookies, in an aggregated and anonymous manner, in order to optimize its services and those of this site according to the user's needs and preferences and to personalize the web pages. Therefore, they help us improve our website and provide better and more personalized service. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site. We will use cookies for functions such as browsing the catalog and purchasing products online.

Right to Rectification and Erasure

You may request at any time the rectification of inaccurate personal data concerning you or the deletion of such data. To do so, please send an email to geral@hidroorfao.pt with your request. You may delete your customer account and related personal data with immediate effect, however, you will lose access to it. Hidro Orfão commits to not making any communications from that date onwards. It is noted that, for legally defined reasons, personal data considered strictly necessary will be stored for the period permitted by law, including:

– For the exercise of freedom of expression and information;

– To comply with obligations towards the Tax Authority;

– For the purpose of declaring, exercising, or defending a right in legal proceedings.

Legislation

The processing of personal data by Hidro Orfão will be carried out in accordance with the applicable Portuguese law. The purchase and sale contracts of products through this website are governed by Portuguese law.

Notices, Modifications, and Service Cancellation

Hidro Orfão may change or update this Privacy Policy, in whole or in part, at any time, even if not required by applicable laws and regulations. All changes and updates will take effect after being published in this section of the website. Therefore, you should regularly access this section of the website to view the updated version of our Privacy Policy.

Intellectual Property Rights

All content on this website is the exclusive property of Hidro Orfão: texts, images, or any other type of information that does not originate from third parties. As such, they are protected by the Copyright Law. Hidro Orfão reserves the right to make changes to this content at any time, without the obligation to provide prior notice to users.

Third-Party Content

This website may contain links to third-party sites (linked websites). Linked websites are not under the control of Hidro Orfão, and Hidro Orfão is not responsible for the content of any linked website.

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